Expedited Shipping: Customers can request expedited/overnight shipping if the customer agrees to pay an additional “Expedited Shipping Fee” of $60.00. FedEx Overnight is used for expedited shipping.
For all device purchases, you can either a) return the device for a refund within 14 days, or b) exchange the device under the following conditions:
Returned devices will be examined and dispositioned, resulting in either a partial refund or no refund.
If exchanging a device, once the first device has been verified as shipped back to Patriot Mobile then another device can be shipped. A device exchange will include a $35.00 restocking fee. A defective device return and replacement will not include the fee.
Special Order Program
Members can use our Special Order program to request a specific device (color, memory level, or specific model). The following conditions apply:
Device must be manufactured by Samsung or Apple and compatible with Patriot Mobile
Device must be purchased outright at the full Retail Price plus tax
A Special Order Fee of $75 applies per device
Member agrees to waive the 14-day return option
Special Order devices are not eligible for expedited shipping or rush orders.