How do I return or exchange a device that I had bought from Patriot Mobile?

If you would like to return or exchange a device, please call the Member Services Department at 972-PATRIOT to initiate the return process . The return policy is valid for 14 days from the day the device was delivered. Once you have received your return label via email, please make sure to restore the device […]

How do I pay-off a device?

For new Patriot Mobile customers, you can pay for the device up front or you can use one of the financing options we have made available for your device. Call Member Success at 469-FREEDOM for more information or see the available financing options at

How do I change my billing address?

You can change your billing address by logging into your Patriot Mobile account portal: Once your logged in, follow these steps: 1. Go to Account Details and select “Payment Methods.” 2. Select “Add a New Card.” 3. Click on “Add A New Address” under the “Billing Address” section. 4. Add your new billing address […]

Can I change my billing due date?

You can call Member Success 469-FREEDOM to see if this option is available for your current plan. To view your bill and billing cycle, visit:

Can I view my past bills?

You can view all of your of bills online. Log in to your Patriot Mobile account portal, click on “Payment History” to view your past bills. My account portal:

How do I set up a payment method?

When you sign up with Patriot Mobile, you are enrolled in AutoPay. If you would like to set up a new Credit Card or Debit Card payment method you can do so by logging into your Patriot Mobile portal, selecting “Account Details,” and clicking on “Add New Card” under “Payment Methods.” You can also pay […]