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How do I return or exchange a device that I had bought from Patriot Mobile?
If you would like to return or exchange a device, please call the Member Services Department at 972-PATRIOT to initiate the return process . The return policy is valid for 14 days from the day the device was delivered. Once you have received your return label via email, please make sure to restore the device […]
Will I see my device name or the person’s name associated with each mobile number on my bill?
Your bill will not automatically show the person’s name on each device. It will only show the primary name on the account. You can rename your device by clicking “Your Devices” and select “Rename My Phone.”
How do I pay-off a device?
For new Patriot Mobile customers, you can pay for the device up front or you can use one of the financing options we have made available for your device. Call Member Success at 469-FREEDOM for more information or see the available financing options at business.patriotmobile.com
Will I be charged for any payment method?
We do not have any charge or transaction fees for payment methods.
Can I make a payment arrangement?
You can contact Member Success 469-FREEDOM to discuss payment arrangement options.
How do I change my billing address?
You can change your billing address by logging into your Patriot Mobile account portal: https://myaccount.patriotmobile.com/sign_in Once your logged in, follow these steps: 1. Go to Account Details and select “Payment Methods.” 2. Select “Add a New Card.” 3. Click on “Add A New Address” under the “Billing Address” section. 4. Add your new billing address […]
Can I change my billing due date?
You can call Member Success 469-FREEDOM to see if this option is available for your current plan. To view your bill and billing cycle, visit:https://myaccount.patriotmobile.com/sign_in
Can I view my past bills?
You can view all of your of bills online. Log in to your Patriot Mobile account portal, click on “Payment History” to view your past bills. My account portal:https://myaccount.patriotmobile.com/sign_in
How do I view my usage details for my current bill cycle?
Log in to your Patriot Mobile account portal and click on your device. https://myaccount.patriotmobile.com/sign_in
How do I set up a payment method?
When you sign up with Patriot Mobile, you are enrolled in AutoPay. If you would like to set up a new Credit Card or Debit Card payment method you can do so by logging into your Patriot Mobile portal, selecting “Account Details,” and clicking on “Add New Card” under “Payment Methods.” You can also pay […]
