FAQ Category: B

Phone Overheating

Try to not use your phone while you’re charging it and don’t use high CPU-sucking apps, like Snapchat or Facebook, for long periods of time. If it starts getting warm, give your phone a break. If you are not doing these things, and your phone still gets hot to the touch, then you may want […]

Connectivity Issues

If you have been having a problem connecting to Bluetooth, Wi-Fi, or your cellular network, enable Airplane mode for 30 seconds, toggle it off, and try connecting again. Sometimes toggling the specific connection can solve the problem. If the issue persists, try repairing or setting up your Bluetooth device or Wi-Fi network again.

Frozen or Slow User Interface

Try restarting your device. If your device is frozen with the screen on, hold down the power button for about 30 seconds and restart your device. Restarting your device will sometimes do the trick. If your device continues to freeze more than once, you might want to troubleshoot and check the following: Check for device […]

Battery Drain

One of the easiest ways to prolong your smartphone’s battery is to change your locations and brightness settings. Enter the settings menu, click on Location, and select battery-saving mode. As for brightness, you should avoid using auto-brightness and instead turn your screen down somewhere below halfway, or to a level that is acceptable for your […]

How do I transfer my contacts to my new Android phone?

Android to Android If you have an Android already, you probably also have a Google or a Gmail account, now the same thing—which will make this quite simple. If you don’t have a Gmail account, create one: you’ll need it to get the most out of your Android anyway. 1. Once that is set up, […]

How do I transfer my contacts to my new iPhone?

Using Automatic Setup 1. Select your language on your new iPhone or iPad with your new and current devices in close proximity. 2. Tap Continue on your iPhone or iPad on the popup that appears asking you to set up your new iPhone or iPad with your Apple ID. 3. Use your current iPhone or […]

How do I transfer my content or data to a new phone?

If you are transferring your content from an Android to an iPhone, you can download this app and follow the prompts: “Move iOS” https://support.apple.com/en-us/HT201196 If you are transferring from an iPhone to an Android or Android to Android: Download the My Contacts backup app and launch on your iPhone. When the app (“MCBackup”) asks to […]

Can I swap an active Patriot Mobile SIM card between your phones?

Great news! If you are currently active with Patriot Mobile, you would not need a new sim card. Simply remove your current sim card (with the sim card eject tool and place it in the new phone. If you would like assistance or if for any reason the sim card does not fit in the […]