December 10, 2021 in

Do you offer TTY Phones for Hearing aids or any accessibility support options?

We offer the Alcatel GoFlip and the Samsung S series, which have a TTY mode. iPhones require a TTY adapter that is available on their Apple store.

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.

To turn TTY on/off: Select Settings app icon > Device > Accessibility > TTY.

Select Full, HCO, or VCO to turn TTY mode on. Or you can select off to turn TTY mode off. Your phone’s TTY mode is set.

Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.